FAQ

What kind of pearls do you use?

Aura Pearl pieces are made with freshwater pearls, including baroque freshwater pearls in selected designs. Because pearls are naturally formed, each one may vary slightly in shape, surface, and glow.

What metals are used in your jewelry?

Our core material system includes 925 sterling silver and freshwater pearls. Specific materials and finishes are listed on each product page.

Can I wear pearl jewelry every day?

Yes, many Aura Pearl pieces are designed for everyday wear. Pearls are naturally delicate, so we recommend keeping them away from perfume, lotion, sweat, and harsh chemicals whenever possible.

How should I care for my pearl jewelry?

After wearing, gently wipe your pearls with a soft, dry cloth. Store them separately in a pouch or jewelry box to avoid scratches. Avoid wearing pearl jewelry while showering, swimming, exercising, or applying perfume.

Are baroque pearls supposed to look irregular?

Yes. Baroque pearls are loved for their organic, one-of-a-kind shapes. No two pearls are exactly the same, which is part of their natural beauty.

Do you have a physical store?

Aura Pearl is currently an online-only brand. Orders are placed through our official website.

What is your return policy?

You may request a return or exchange within 30 days of receiving your order. Items must be unworn, unused, and returned in their original condition and packaging.

Who pays for return shipping?

For returns that are not related to a quality issue, customers are responsible for return shipping costs. If your item arrives damaged or defective, please contact us with photos so we can review the issue.

Do you ship internationally?

We primarily serve customers in the United States, Canada, Australia, and selected international destinations. Available shipping options will be shown at checkout.

Is Aura Pearl jewelry gift-ready?

Many Aura Pearl pieces are designed with gifting in mind. Final packaging details should be checked on the product page or at checkout.